Every defect gets a number, a photo and an owner
A crack, a leak, work that needs redoing: report it from your phone with a photo and a severity, pin it on the floor plan, assign it to whoever has to fix it. Ticket #12 stays #12 until it's closed and verified — no more "that bathroom thing" lost in a chat thread.
Why defects get lost along the way
Site issues are born everywhere: a photo in a chat, a word to the foreman, an email from the client. Half get fixed on the spot; the other half get lost — and resurface at handover, when they cost three times as much and nobody can reconstruct whose fault they were.
What makes the difference is the register: a number, a photo that shows the problem, a point on the plan that says where it is, a name that says who fixes it. Tabiquo keeps that register — open, assigned, resolved, verified — and the same register carries on after handover, when an issue becomes a warranty claim.
What you can do with Tabiquo
From the photo on site to the warranty repair, one thread per defect.
Report with a photo from the phone
Whoever spots the problem photographs it and reports it on the spot — or dictates it and AI fills in the title, description and severity. The photo stays attached to the ticket, not scattered across a chat.
A pin on the floor plan
The issue is pinned to the exact spot on the plan, colour-coded by severity. One glance shows where problems cluster.
Clear severities and states
From minor to critical, from open to verified and closed. Every ticket has a sequential number per project — on the phone, "number 12" is enough.
Assigned to whoever fixes it
Issues are assigned to a contractor or a person, with repair costs tracked when they matter.
Warranties after handover
The client keeps reporting from the app after completion. You decide what falls under warranty, schedule the repair and close with the client's signature.
A PDF report for the site meeting
The register exports as a PDF, with each ticket's photos and its pin drawn on the plan. Ready for site management or the client.
Who runs quality with Tabiquo
Contractors
Teams that need to reach handover without a snag list, and prove they fixed what came up.
Site management
People doing inspections who want every observation to become a tracked ticket, not a notebook entry.
Foremen
People receiving the reports who need to know what's urgent, what's assigned and what's still open.
Firms handling warranty work
Anyone answering for defects after handover who wants an orderly flow instead of angry phone calls.
Why stop managing defects in a chat
A chat has no states, no numbers, and no idea where the problem is. A register does.
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Every issue has a number: "number 12" instead of "that bathroom thing".
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The photo and the pin on the plan end the arguments about where and what.
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States show what's still open without rereading three weeks of messages.
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Whoever fixes has their list; whoever supervises sees what's moving.
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At handover, the register is the proof of what was found and what was fixed.
Frequently asked questions
Do I need to upload floor plans to use issue tracking?
No. The pin on the plan is a bonus: issues work with just a photo, a description and a severity. If you upload plans as PDF or CAD, you can pin tickets onto them.
Can the client report issues?
Yes, from the app, including after handover. Their reports arrive in a separate flow: you review them, accept or reject them with a reason, and accepted ones become warranty claims.
How do inspections work?
Inspections carry checklists with a pass/fail result per item, photos and notes. From a site visit you can open linked issues and generate the formal minutes, pre-filled.
Can I print the list for the site meeting?
Yes. The PDF report groups tickets by state, with photos, severity and the position on the plan. Print it for the whole project or just the selected tickets.
Keep reading
Daily work reports
The daily report written on site, with photos and hours already attached.
FeaturesClient app
Clients see progress, documents and signatures in one place.
BlogThe construction quality incident resolution workflow, end to end
BlogDropping a pin on the plan: logging site issues exactly where they happen
Reach handover without surprises
We'll show you the full loop: from the photo on site to the closing signature. Thirty minutes, no strings.